Paradise Delayed: The Impacts of IT on Performance and Workers
نویسنده
چکیده
Over the past decade, the relationship between IT and performance has been one of the most actively researched topics in MIS. Since Robert Solow quipped that You can see the computer age everywhere but in the productivity statistics, over 50 empirical studies have investigated ITs impacts on productivity and performance. These studies have been motivated by the economic paradox implicit in Solows statement and the high risk of IT investments. While some firms have exploited IT to transform their operations, generating spectacular operational and strategic benefits (Kraemer et al. 1999), others have experienced equally spectacular failures (Financial Times 1998).
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